Commercial Lines Account Manager

About the Opportunity

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An established and growing insurance brokerage is seeking a Commercial Lines Account Manager to join its commercial insurance team. This opportunity is ideal for an insurance professional who values stability, long-term career growth, professional development, and a collaborative workplace culture.

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The successful candidate will initially support a portfolio of small business commercial accounts, with opportunities to expand into larger and more complex commercial accounts over time. This role offers exposure to a diverse client base and a clear path for professional growth within the organization.

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Why Consider This Opportunity?

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• Hybrid work environment
• Stable and well-respected brokerage with a strong reputation in the marketplace
• Collaborative and supportive team culture
• Ongoing professional development and designation support
• Clear long-term career progression opportunities
• Competitive compensation and benefits package
• Positive work environment with a strong focus on employee engagement and teamwork

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Key Responsibilities

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Client Service & Account Management

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• Manage and service a portfolio of commercial insurance clients.
• Process insurance transactions, policy changes, endorsements, and renewals accurately and efficiently.
• Provide exceptional client service and respond promptly to client inquiries.
• Build and maintain strong relationships with clients, insurance carriers, and internal stakeholders.
• Prepare premium analyses, coverage comparisons, and renewal proposals.
• Assist in marketing accounts and obtaining competitive coverage solutions from insurers.
• Communicate renewal terms, quotations, and coverage recommendations to clients.
• Review policy documents and endorsements to ensure accuracy and quality control.
• Follow up on outstanding endorsements, renewals, claims matters, and new business opportunities.
• Issue or review Certificates of Insurance and other client documentation.
• Maintain accurate records and documentation within the brokerage management system.
• Assist with resolving billing and account receivable discrepancies when required.

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Qualifications

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• 3–5+ years of commercial insurance experience.
• RIBO license required.
• Experience servicing commercial insurance accounts.
• Familiarity with brokerage management systems and willingness to learn new technologies.
• Strong understanding of commercial insurance products and policy wordings.
• Excellent client service, communication, and relationship-building skills.
• Strong attention to detail and organizational abilities.
• Ability to prioritize tasks and manage multiple deadlines effectively.
• Professional, positive, and collaborative approach.
• Ability to perform well in a fast-paced environment.

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Personal Attributes

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• Client-focused and service-oriented.
• Strong team player with a collaborative mindset.
• Adaptable and comfortable working in a changing environment.
• Professional and courteous in all interactions.
• Ambitious and motivated to grow within the commercial insurance industry.
• Strong written and verbal communication skills.
• High level of accuracy and attention to detail.

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What You’ll Find Here

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This is an opportunity to join a respected brokerage that values employee development, client relationships, and long-term success. The successful candidate will benefit from a supportive team environment, meaningful career advancement opportunities, and the chance to work with a diverse and growing commercial insurance portfolio.

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Salary Information

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Compensation for the successful candidate will be determined by our client and may vary based on several factors, including local market conditions, geographic location, and job-related qualifications such as knowledge, skills, experience, education, and credentials.

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Expected salary range: $60,000.00 – $70,000.00 annually.

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