Commercial Placement Broker/ Leader - Ottawa

Commercial Marketing/Placement Leader

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The Senior Marketer will be working alongside and reporting to the Director | Commercial Lines to drive profitable new business growth within our commercial business.

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·      You will provide commercial marketing expertise to sales and service staff to facilitate placement of risks with strategic insurance company partners.

·      Responsible for maintaining commercial marketing service levels on new business accounts to facilitate organic growth of the company.

·      You will be responsible for mentoring and teaching junior team members to ensure quality submissions and positive relationships with carriers.

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Responsibilities:

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·      Facilitate the acquisition of new business accounts through comparative quoting, coverage review, negotiation, proposal development, and binding instructions.

·      Maintain strong, productive relationships with producers, insurance carriers, and all internal staff, fostering a collaborative work environment.

·      Effectively use technology and online tools, including company portals, EPIC, and other resources, ensuring they are utilized to their full potential.

·      Maintain accuracy and integrity of data entry across all platforms and systems.

·      Handle remarkets and escalations in collaboration with producers or Account Managers, providing solutions and support as needed.

·      Stay informed about changes in the commercial insurance marketplace, including shifts in appetite, restrictions, and commission structures for both standard and non-standard markets.

·      Align activities to support the organic growth and profitability of the company, achieving new business targets while maintaining a high standard of service and client satisfaction

·      Ability to create RFPs, Proposals and Binders for Senior Brokers, Account Executives and Account Managers

·      Coach less experienced Account Executives proper risk information gathering and underwriting guidelines

·      Proficient on insurance carrier portals

·      All other duties and projects as assigned

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Business Development & Growth

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·      Own the success of assigned accounts and proactively drive business growth.

·      Identify opportunities to expand relationships and revenue with brokers and clients.

·      Earn the trust of sales and program teams through frequent, proactive communication and collaborative problem-solving.

·      Take accountability for outcomes — “live and die with each account” — making strategic recommendations to improve performance.

·      Collaborate with internal teams to align marketing strategies with business objectives and target growth metrics.

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Team Leadership & Mentoring

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·      Mentor, coach, and guide junior staff, including onboarding and training new hires.

·      Lead by example in execution of marketing strategies, client interactions, and professional conduct.

·      Develop departmental training programs and resources to ensure team competency and operational excellence.

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Strategic Representation & Stakeholder Engagement

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·      Represent the company at broker/insurer meetings, industry conferences, and cross-functional initiatives.

·      Build and maintain strong professional relationships with insurers, underwriters, and brokers.

·      Serve as a trusted resource for sales teams and internal stakeholders on commercial marketing matters.

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Knowledge, Skills & Abilities

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·      Strong understanding of commercial lines products, market appetite, and placement strategies.

·      Excellent communication, negotiation, and relationship-building skills.

·      Proficiency with EPIC, company portals, Power Broker BMS, Policyworks, and other relevant tools.

·      Ability to manage multiple priorities and maintain operational excellence under tight deadlines.

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Qualifications

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·      Minimum 5 years’ experience in commercial insurance marketing or CSR role, ideally with exposure to all lines of commercial business.

·      RIBO licensed.

·      University Degree or College Diploma in Business or related field an asset.

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Demonstrated success in account growth, relationship management, and team mentoring.