Senior Commercial Lines Account Manager

Position Summary

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A well-established and growing insurance brokerage is seeking a Commercial Lines Account Manager to join its team. This individual will play a key role in servicing and managing a diverse portfolio of commercial insurance clients while providing exceptional client support and contributing to the retention and growth of the brokerage’s commercial business.

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The ideal candidate will possess strong technical insurance knowledge, excellent organizational skills, and a commitment to delivering outstanding client service. This position offers the opportunity to work closely with clients, insurance carriers, and internal stakeholders in a collaborative and supportive environment.

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Key Responsibilities

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• Manage and service an assigned portfolio of commercial insurance accounts.
• Coordinate renewals, endorsements, policy changes, certificates, and client inquiries in a timely and accurate manner.
• Build and maintain strong relationships with clients, insurance company representatives, and industry partners.
• Review client coverage programs and identify opportunities to address potential gaps or exposures.
• Provide informed insurance recommendations based on clients’ operational and risk management needs.
• Market accounts and negotiate coverage solutions with insurers when required.
• Maintain accurate client records and documentation in accordance with brokerage standards and regulatory requirements.
• Collaborate with internal team members to ensure seamless service delivery and a positive client experience.
• Stay current on market conditions, underwriting guidelines, carrier appetites, and industry developments.
• Contribute to client retention efforts and support the continued growth of the commercial insurance portfolio.

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Qualifications

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• Several years of commercial insurance experience preferred.
• Strong understanding of commercial insurance products, policy wordings, and underwriting principles.
• Excellent verbal and written communication skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Strong organizational skills with exceptional attention to detail.
• Client-focused mindset and commitment to delivering high-quality service.
• Ability to work independently while contributing to a collaborative team culture.
• Relevant insurance licensing required.
• CAIB, CIP, CRM, or progress toward an industry designation is considered an asset.

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Skills & Competencies

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• Advanced technical commercial insurance knowledge.
• Relationship-building and client management expertise.
• Strong analytical and problem-solving abilities.
• Effective time management and organizational skills.
• Professional communication and presentation skills.
• Sound judgment and decision-making capabilities.
• Ability to adapt to changing priorities and market conditions.

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Why Consider This Opportunity?

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This role offers the chance to join a respected brokerage that values client relationships, teamwork, and professional development. The successful candidate will have the opportunity to work alongside experienced insurance professionals, develop their expertise, and contribute to a growing and client-focused organization.

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Salary Information

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Compensation for the successful candidate will be determined by our client and may vary based on several factors, including local market conditions, geographic location, and job-related qualifications such as knowledge, skills, experience, education, and credentials.

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Expected salary range: $60,000.00 – $80,000.00 annually.

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